— LAST UPDATED: JANUARY 2025 —

Privacy Policy

WHO WE ARE

Hinoki Aesthetics is a doctor-led medical aesthetics clinic operating from Dublin and Drogheda, Ireland. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. Our data controller is Hinoki Aesthetics Ltd. For data queries, contact: info@hinokiaesthetics.com.

WHAT DATA WE COLLECT

We may collect the following personal data when you use our website or book a treatment: your name, email address, phone number, date of birth, and health information relevant to your treatment. We also collect standard website analytics data including IP address, browser type, and pages visited, via [analytics provider — e.g. Google Analytics].

HOW WE USE YOUR DATA

We use your data to: process and manage your bookings, send appointment confirmations and reminders, maintain medical records as required by Irish medical practice standards, respond to your enquiries, and where you have consented, send you marketing communications about our treatments and offers.

LEGAL BASIS FOR PROCESSING

We process your data on the following legal bases: performance of a contract (booking and treatment delivery), legal obligation (medical record keeping), legitimate interests (responding to enquiries), and consent (marketing communications). You may withdraw consent at any time.

DATA RETENTION

Booking and contact data is retained for 2 years after your last interaction. Medical records are retained for a minimum of 8 years in line with Irish medical practice obligations. You may request deletion of non-medical data at any time.

YOUR RIGHTS UNDER GDPR

You have the right to: access the personal data we hold about you, correct inaccurate data, request deletion (right to be forgotten), object to processing, request data portability, and lodge a complaint with the Data Protection Commission (Ireland) at dataprotection.ie.

COOKIES

We use cookies to ensure the website functions correctly and to understand how visitors use our site. See our Cookie Policy for full details.

THIRD PARTIES

We may share your data with: our booking platform (AesthtiDocs), payment processors, and analytics providers. We do not sell your data. All third-party providers are GDPR-compliant.

CONTACT

To exercise your rights or raise a concern: info@hinokiaesthetics.com. We will respond within 30 days.